For IT assistance during normal working hours (8:30 AM to 4:30 PM Central Time), please contact us at 807-737-5101.

For After Hours Support (4:30 pm to 8:30 am on working days and 24 hours on weekends and stat holidays)
- Non-Urgent Matters : Email oscar.standby@slrpsi.com
- Urgent Matters: Direct Line: 807-737-5123 (Texting not supported)

Welcome to Sioux Lookout Regional Physicians’ Services Inc. (SLRPSI) Electronic Medical Records (EMR).

We recognize the importance of safeguarding sensitive patient information. Before you proceed, please review, and accept our privacy guidelines, which include adherence to the Personal Health Information Protection Act (PHIPA) and our commitment to maintaining physical and administrative security, as well as ensuring internet security.

Password Security:
Do not auto-save your password in your browser or on the EMR system.
Choose strong, unique passwords and change them periodically.
Keep your login credentials confidential and do not share them with unauthorized personnel. Screen Locking:
Always lock your computer or device when leaving it unattended. Use strong, complex passwords or PINs for device lock screens.
Enable automatic screen locking after a period of inactivity. Access Control:
Only authorized healthcare providers should access the EMR. Do not share your user account with others.
Log out of the EMR when not in use. Data Disposal:
Properly dispose of/Shred physical documents containing patient information in secure bins.
Follow established protocols for shredding or securely disposing of paper records.
Downloaded patient records – Users must regularly clear any downloaded patient records from their devices. Reporting Security Incidents:
Report any security breaches, unauthorized access, or suspicious activities immediately to your organization's IT or department managers.

Phishing Awareness:
Be cautious of unsolicited emails or messages. Do not click on links or download attachments from unverified sources.

Software Updates:
Keep your device's operating system, browsers, and security software up to date with the latest patches and updates. Physical Security:
Ensure your workspace is secure and limit access to your EMR workstation.
Keep physical patient records locked when not in use. Remote Access:
When accessing the EMR remotely, use secure and encrypted connections (VPN) and follow your organization's remote access policies.

External Sharing:
When sharing PHI with external parties, ensure proper consent and secure methods of transmission. Auditing and Monitoring:
Be aware that all access to patient records is logged. Your activities may be monitored to ensure compliance with PHIPA. Minimum Necessary Access:
Access only the patient information necessary for your role and avoid accessing unrelated PHI.

By acknowledging these security guidelines, you play a critical role in safeguarding patient data and maintaining the integrity of our EMR system. Thank you for your commitment to data security and patient privacy. Acknowledge and Continue (Button)

By clicking "Acknowledge and Continue," you confirm your understanding of and commitment to following these security guidelines. For further information, please refer to our complete privacy Policy. If you have any questions or encounter security concerns while using the EMR, please contact our IT department for assistance. We appreciate your dedication to patient data security and the success of our healthcare services.